Frequently Asked Questions

How often can a client submit bills?
No less than every two weeks. Billing frequency depends on the size of your practice.
How does a client tell CMT Consulting when claims are paid?
Clients can communicate via secure email, or fax their explanation of benefits (EOB) forms.
How does CMT Consulting obtain billing information?
Via secure email, or a faxed Superbill. CMT Consulting has a Superbill form. Click here to view.
What information is needed to generate a claim?
  1. A completed intake form, the client’s own form or CMT Consulting’s form. Click here to view the form.
  2. A copy of the patient’s insurance card front and back.
  3. Copy of a driver’s license or passport.
  4. All information must match the patient intake form.
Does CMT Consulting send statements to patients?
Yes, upon request.
Can CMT Consulting check benefits before an appointment?
Yes, with an intake form completed with the correct demographic information and a copy of the insurance card (front and back).
Is CMT Consulting HIPPA Compliant?
Yes, and new clients are required to sign a business associate agreement to support compliance.
Is it possible to collect on past due accounts and can CMT Consulting do collections?
Yes, CMT Consulting can work on past due accounts. CMT Consulting is not a collection agency, but your practice can choose to work with a licensed collection agency.